Summer 2008

Torex, the major specialist in retail software solutions, is working with Astea Alliance, a specialist in service management software, to provide what it terms enhanced solutions for the extended retail marketplace.

Torex says Astea's unique capabilities will help its users to measure, predict, plan and optimise their overall service lifecycle management strategy. With personalised, multi-dimensional views, easy-to-assess dashboards and proactive alerts, Torex aims to provide insight to increase competitiveness and profitability.

The company says Astea will be a cornerstone for its global applications solution stack which will, in due course, be integrated with its CRM and financial systems.